Terms of service

OVERVIEW
Welcome to the shop: The Floral HavenLIMITED! The terms "we", "us" and "our" refer to The Floral HavenLIMITED. The Floral HavenLIMITED operates this store and website, including all related information, content, features, tools, products and services, with the goal of providing you, the customer, with a customized shopping experience (the "Service"). The Floral HavenLIMITED uses Shopify to enable us to provide the Services to you.

The Terms below, together with any policies referenced herein (the "Terms of Service" or "Terms"), describe your rights and obligations when using the Services.

Please read these Terms of Service carefully as they contain important information about your legal rights and relate to such things as disclaimers of warranty and limitations of liability.

By visiting, interacting with or using our Services, you signify your agreement to these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you certify that you are of legal age of majority in the state or province where you reside and that you have consented to us allowing your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including to access or browse our online stores or to purchase any of the products or services we offer, you may be asked to provide certain information, such as your email address or billing, payment and shipping information. You represent and warrant that all information you provide in our stores is correct, current and complete and that you have all rights necessary to provide it.
You are solely responsible for the security of your account login credentials and for all of your account activity. You may not transfer, sell, assign or license your account to another person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide the most accurate representation of our products and services in our online stores. However, please note that the colours or appearance of products may differ from how they may appear on your screen due to the type of device you use to access the store and the settings and configuration of your device.
We do not guarantee that the appearance or quality of the products or services you purchase will match your expectations or be the same as the images or our online stores.
All product descriptions are subject to change at any time without notice in our sole discretion. We reserve the right to discontinue the sale of any product at any time and may, on a case-by-case basis, limit the amount of products we offer to any person, in any geographic area or jurisdiction.

SECTION 3 - ORDERS
When you place an order, you are making an offer to buy. The Floral HavenLIMITED Shop reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until The Floral HavenLIMITED store confirms its acceptance. We must receive and process your payment before we can accept your order. Please review your order carefully before submitting it, as The Floral HavenLIMITED may not be able to accommodate cancellation requests once your order has been accepted. In the event that we do not accept, modify or cancel an order, we will attempt to notify you via the email, billing address and/or phone number you provided at the time you placed your order.
Your purchases may be returned or exchanged only in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your personal or household use and not for resale or export.

SECTION 4 - PRICES AND INVOICES
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time the order is placed and is stated in the order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs or import charges.
The prices published in our online stores may differ from those offered in brick-and-mortar stores or in online or other stores operated by third parties. From time to time, we may offer promotions on the Services which may affect prices and which are governed by terms separate from the Terms herein. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will control.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases from our stores. You agree to promptly update your account and other information, including your email address, credit card number and expiration date, so that we may process your transactions and contact you if necessary.
You represent and warrant that (i) the credit card information you provide is true, correct and complete, (ii) you are properly authorized to use this credit card to make purchases, (iii) the charges you incur will be honored by your credit card company, and (iv) you will pay the charges you incur at the posted prices, including shipping and handling charges and any applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance or events beyond our control. Once the products are handed over to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, service marks, text, images, displays, graphics, product reviews, video and audio, and the design, selection and arrangement thereof, are the property of The Floral HavenLIMITED, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material relating to the Services without our prior written consent. Except as expressly provided in these Terms, nothing herein grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright or other intellectual property of The Floral HavenLIMITED, Shopify or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by The Floral HavenLIMITED.
The Floral HavenLIMITED store names, logos, product and service names, designs and slogans are trademarks of The Floral HavenLIMITED store or its affiliates or licensors. You may not use these trademarks without the prior written permission of The Floral HavenLIMITED. The Shopify name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
As part of the Services, you may be provided access to customer tools offered by third parties that we do not monitor, control or interfere with.
You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranties, representations or conditions and without any endorsement. We assume no liability arising out of or related to your use of optional third party tools.
Any use of the optional tools offered through the Site is entirely at your own risk and discretion and you should ensure that you have read and agreed to the terms and conditions under which the tools are provided by the relevant third party provider(s).
We may offer new features (including the release of new tools and resources) through the Services in the future. These new features are also considered part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third party features). We are not responsible for examining or evaluating the content or accuracy of any third party materials or websites you choose to visit. If you choose to leave the Services to access such third party materials or websites, you do so at your own risk.
We will not be liable for any damage or injury related to your access to third party websites or your purchase or use of any products, services, resources or content on third party websites. Before engaging in any transaction, please carefully review the third party's policies and procedures to ensure that you understand them. Complaints, claims, concerns, or questions regarding third party products and services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This section accurately describes Shopify's relationship with your store and should not be removed or modified.]
The Floral HavenLIMITED store is hosted on the Shopify platform, which enables us to provide services to you. However, all sales and purchases on our store are made directly on The Floral HavenLIMITED store. By using the Services, you acknowledge and agree that Shopify is not responsible or liable for any aspect of any sale between you and The Floral HavenLIMITED store, including any injury, damage or loss resulting from products and services purchased. You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising out of your purchases and transactions with The Floral HavenLIMITED store.

SECTION 10 - PERSONAL DATA PROTECTION POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read this Privacy Policy.
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. The information you provide to the Services will be transferred to and shared with Shopify and third parties, which may be located in countries other than where you are based, for the purpose of providing the Services to you. Please read our Privacy Policy [LINK] for more details about how Shopify and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. We may use our rights under this license to, for example, operate, provide, evaluate, improve, enhance, and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You further represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with the submission of Feedback; and (iii) your Feedback will comply with these Terms of Service. We are not and will not be obligated to (1) maintain the confidentiality of your Feedback; (2) pay compensation for your Feedback; or (3) respond to your Feedback.
We may, but are not obligated to, monitor, edit or remove feedback that we, in our sole discretion, deem unlawful, abusive, threatening, defamatory, libelous, pornographic, obscene or otherwise objectionable or in violation of any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any third party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your feedback will not contain defamatory or otherwise unlawful, offensive or obscene feedback, nor will it contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate anyone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback and its accuracy. We assume no responsibility for any Feedback posted by you or any third party.

SECTION 12 - ERRORS, Inaccuracies and Omissions
Occasionally, information about or on the Services may contain typographical errors, inaccuracies or omissions, which may relate to product descriptions, pricing, promotions, offers, product shipping charges, shipping times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without notice (even after an order has been placed).

SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (c) to violate our intellectual property rights or the intellectual property rights of others; to (d) harass, abuse, defame, libel, slander, disparage, intimidate or harm our employees or any other person; (e) transmit false or misleading information; (f) post, knowingly receive, upload, download, use or reuse any material that does not comply with these Terms; (g) transmit or arrange for the transmission of any advertising or promotional materials, including junk mail, chain letters, spam, or other similar offers; (h) impersonate or attempt to impersonate any other person or entity; or (i) engage in any other conduct that restricts or inhibits anyone from using or enjoying the Services or that, in our sole discretion, could harm or expose The Floral HavenLIMITED, Shopify, or users of the Services to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in a manner that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or misuse any portion of the Services; (c) collect or track the personal information of others; (d) send spam, engage in phishing, pharming, pretexting, spidering, crawling, or scraping; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

SECTION 14 - TERMINATION
We may terminate this Agreement or your access to the Services (or any part thereof) at any time in our sole discretion without notice, and you shall pay all amounts due up to and including the date of termination.
The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Disclaimer of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provisions that by their nature should survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided for general information purposes only. We do not warrant the accuracy, completeness or usefulness of such information. Any reliance on such information is solely at your own risk. We disclaim all liability arising from any reliance on such materials by you or any other visitor to the Services or anyone who may be informed of their contents.
EXCEPT AS EXCLUSIVELY PROVIDED BY THE FLORAL HAVENLIMITED, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY DISCLAIMER, WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT OR GUARANTEE THAT USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PROVIDED BY LAW, THE FLORAL HAVEN'S BUSINESS WILL NOT BE LIMITED, OUR PARTNERS, DIRECTORS, EXECUTIVE OFFICERS, EMPLOYEES, ASSOCIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, NOR SHOPIFY AND ITS AFFILIATES SHALL IN ANY WAY BE LIABLE FOR ANY DAMAGES, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOST DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING OUT OF YOUR USE OF THE SERVICES OR ANY PRODUCTS ACQUIRED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless The Floral HavenLIMITED, Shopify and our associates, partners, officers, directors, employees, agents, contractors, licensors and service providers from and against any and all losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that failure to promptly notify you will not relieve you of your obligations unless you suffer substantial harm. We may direct the defense and settlement of such claim at your expense, including the selection of counsel, but we will not settle any claim that requires non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of indemnified claims, including providing relevant documents.

SECTION 18 - SEPARABILITY
In the event that any provision of these Terms of Service is determined to be illegal, invalid or unenforceable, such provision shall nevertheless be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 19 - WAIVER OF RIGHTS; FULL CONTRACT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules that we post on the Site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service will not be construed against the party drafting them.

SECTION 20 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent and any such attempt will be void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 21 - ARBITRARY LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where The Floral HavenLIMITED is located. You and The Floral HavenLIMITED agree to the venue and personal jurisdiction of such courts.

SECTION 22 - CAPTIONS
The captions used in this Agreement are for convenience only and do not limit or otherwise affect these Terms.

SECTION 23 - CHANGES TO THE TERMS OF SERVICE
You can view the current version of the Terms and Conditions at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms of Service in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service means that you accept those changes.

SECTION 24 - CONTACT DETAILS
Questions regarding the Terms of Service should be sent to us at FannellMeltzner3076@outlook.com.
Our contact information is listed below:
[INSERT BUSINESS NAME]

FannellMeltzner3076@outlook.com

[INSERT COMPANY ADDRESS]
[INSERT COMPANY PHONE NUMBER]
[INSERT COMPANY REGISTRATION NUMBER]
[INSERT VAT REGISTRATION NUMBER]